Nevada Library Association

FOR IMMEDIATE RELEASE

DATE:            01 October 2003

Copyright www.bogaboga.com 2002.
                 Graphic used with permission

Basque' in Knowledge: Read It, See It, Hear It, Know It
@ your library™

Attracting, Educating and Serving Remote Users

Donnelyn Curtis, Araby Greene, Amy Shannon, Millie Syring, and Vicki Toy-Smith, are librarians at the University of Nevada, Reno, and co-authors of the Neal-Schuman book, Attracting, Educating, and Serving Remote Users Through the Web. They will share their experiences and insights about improving, supporting, and measuring the use of library services, including electronic reference, document delivery, and library instruction.

“Our goal is to make every library patron feel important, well-served, and confident. How can we do so when today’s library users interact most of the time with Web services? Our communities have discovered the convenience of 24/7 Internet access, and they aren’t going back. Our primary clientele, unseen but very real, provide us with an unprecedented opportunity to build new services and improve traditional ones.”

A must for librarians serving distance education students, you can catch this informative program on Friday 12:30 – 2:00 in Martis Peak B.